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COLUMNS & ARTICLES
As co-founder of the largest and highest grossing independent salon in the UK, Hellen is widely acknowledged as one of the industry’s foremost and formidable business gurus, with trade magazine Hairdressers Journal dubbing her the ‘salon business powerhouse’ and leading beauty industry bible Professional Beauty naming her ‘the beauty industry titan’.
Hellen has been writing her long-standing must-read column for trade publication Professional Beauty magazine for over 100 editions and is also a regular contributor and columnist for many leading industry magazines, as well as a sought-after panellist and guest speaker at business focused industry events.
Zero-Rights Employees - March 23
Community Matters - Feb 24
Tough Love - Jan 23
Customer Service Room 101 - Dec 23
Mighty Mentors - Nov 23
Satisfaction Guaranteed? - Oct 23
Dream Big - Sept 23
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- Aug 23"
The VAT Trap - Aug 23
AI: Threat or Friend? - July 23
Lapsed or Lost? - June 23
Testing Times - May 23
The Silver Bullet - April 23
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- March 23"
Keep It Professional - March 23
Stellar Service - Feb 23
The Pivot Point - Jan 23
Is The Customer Still King? - Dec 22
The Price Is Right - Nov 22
My Spa Wish List - Oct 22
Too Much Exposure - Sept 22
Retaining Talent - Aug 22
On Being Humbitious - July 22
The Quick Wins - June 22
SEA For Hairdressers Journal - May 22
Feelings First - May 22
Stronger Together - April 22
Reaching Crisis Point - March 22
The New Salon Client - Feb 22
Help Yourself - Jan 22